SAP® Functional Modules & Processes
Order to Cash (O2C)
From customer order to cash in the bank — streamlined sales, delivery, billing and receivables.
Business Challenges
Order errors and manual entry
Credit holds blocking deliveries
Billing delays and disputes
Slow collections and cash application
Functional Capabilities
- Customer Master
- Sales Order Management
- Pricing
- Credit Management
- Delivery
- Picking and Packing
- Goods Issue
- Billing
- Accounts Receivable
- Collections
- Cash Application
- Revenue Recognition
SAP® Technology Stack
SAP® SDSAP® S/4HANA SalesFI-ARSAP® EWMSAP® Credit Management
Integration Architecture
O2C connects sales orders to warehouse execution (EWM), billing to FI-AR, and credit checks in real time — with EDI/API channels for customer integration.
Business Use Cases
Automated order capture from EDI and portals
Real-time credit checks at order entry
Touchless billing and e-invoicing
AI-assisted cash application
Implementation Methodology
- 1Map current order and fulfilment flows
- 2Design pricing, credit and billing models
- 3Configure SD, EWM and FI-AR integration
- 4Test end-to-end scenarios incl. returns
- 5Go live with hypercare on first billing cycles
Request a Consultation
Tell us about your Order to Cash (O2C) requirements.
